Refund Policy

Effective date: August 01, 2020

International Association of Sandtray Therapy (“IAST”, “us”, “we”, or “our”) operates the www.sandtraytherapy.org website (the “Service”).

This page informs you of our refund policies.

Digital Products

Many of the IAST’s digital products are delivered to the customer within minutes and are not physical products that can be returned. Refunds for digital products excluding subscriptions are all at the IAST’s discretion.

Subscriptions

Refunds for subscriptions including but not limited to memberships are not available on or after the subscription/membership renewal date unless a request for cancellation was submitted prior to the renewal date.

Physical/Shipped Products

Physical and Shipped Products are not refundable once the order has been processed.

Summits and Events

Unless otherwise specified, admission to all Summits and Events hosted by the International Association of Sandtray Therapy are refundable for 30-days, until 7-days before the beginning of the event. Unless stated otherwise, a credit may be issued for use towards future events or summits after the 30-day refund period has expired but with no less than 7-days remaining before the beginning of the event. Credits may be issued outside of the 30-day refund period and within 7-days before the beginning of the event solely at the International Association of Sandtray Therapy’s discretion.

Do you have any questions?

If you have any questions about this Refund Policy, please contact us via email at: support@sandtraytherapy.org